Ugh!!! We’ve all had scam calls! Even me. You know, the calls that claim to be from Microsoft / Windows / BT / Openreach / Your internet service provider. But they are a scam. However, if you are unsure what to do read on as this is How to deal with Scam calls…
What should I do?
Put the phone down. If you are unsure it was a scam call, phone the number on your Broadband bill or go to your Internet Service Providers website, BT, Talk Talk, PlusNet or whoever it is and get the phone number from the contact us section of the website. Microsoft will never call you, nor will BT Openreach. Unfortunately, scam calls are a plague! The only time Openreach can call customers direct except the morning of a previously arranged visit which was booked with your broadband supplier. Even then, they will only usually confirm arrival times…
Here is a news report from the BBC about a scam and there is also a section at the bottom of the BBC page about how to avoid being scammed
The good news is that there are successful arrests in some cases, story, so if you have been a victim of a scam – report it. It may stop somebody else being scammed. Unfortunately, it is a case however of not trusting anyone you don’t know. If you are in doubt, talk to a professional. Try to deal with someone who has been recommended to you by a friend or relative.
How to deal with Scam calls – Conclusions
Following the above advice goes a long way to keep yourself safe from scammers and scam calls. If you are unsure, put the phone down. Then call the company back on a number you have found, on a bill or the company website. Don’t call back on a number they gave you as that is one of the worst things you can do.
As they say, let’s be careful out there…
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How to deal with Scam calls